Monday, 27 October 2014

MultiChoice DStv is currently giving out brand new decoders to Nigerian subscribers, who have been using older decoder models. The decoders due for the free swop are DSD 910 and DSD 990 as well as older model PVR decoders.
How do you know your decoder is eligible? Why the decoder change at this time? Where do I go to change my decoder? What are the conditions to meet before having your decoder changed? What happens to my existing active subscription on the old decoder when I receive the new model decoder?
 
These are questions that might be running through your mind but I shall go ahead to clarify all. 

DStv decoder model dsd 990
DSD 990
Due to the periodic enhancements in the DStv digital video, audio and data signal transmission and reception process, newer and latest decoder software versions were recently released for all decoder models - except for the two oldest versions currently in use by some subscribers. The reason was that these decoder models are no longer currently fully supported on the DStv platform.

Decoder model Dsd 910
DSD 910

I understand that over time, these old decoder models would be out-phased. If you are using DSD 1110, DSD 131, DSD 1132, PVRs, the Dual Views, then there is no cause for alarm. When you rake in DSD 990 or DSD 910, you are given a brand new DSD 1132. Rake in an old PVR decoder and get yourself a DStv Explora.
 
Now how do you know your DStv decoder model and to ascertain if it is eligible for the change? Simply check the back or rare of your decoder device, you will see an encoded serial number plate attached.

The decoder device model is usually written with the serial number. It starts with a DSD.... for simple single unit dwellings. If you see either DSD 990 or DSD 910, then it qualifies for the free change or swop.
 
Consequent upon the release of an enhanced software version for DStv decoders, to meet with trend in global satellite TV entertainment, as they are not compatible on the older decoder models, there arose the need to carry all existing subscribers and even intending ones along.

Changing the old model decoders to give out brand new decoders is one way to do that. This will ensure that all subscribers are kept on the move with latest features as obtained from the newer decoder software versions.
 
To successfully change your decoder for a new one, your subscription must be active at the time of change. The good news is that after the change, you don't have to pay another subscription rather, you continue watching your DStv from where you stopped.
 
WHERE CAN YOU GO TO CHANGE YOUR DECODER?
 
The process of changing decoders to get new ones have been centralized by MultiChoice Nigeria Ltd. All over Nigeria, MultiChoice has got major zonal Head Offices where your decoders can be swopped. Here is the rundown of their Branches in Nigeria;
 
Head Office...


Plot 1381, Tiamiyu Savage Street, Victoria Island, Lagos
01-2711888

Ikeja MultiChoice Plaza, Adeyemo Alakija Street, GRA, Ikeja, Lagos

Surulere
17A, Razaq Balogun Street,off Adeniran Ogunsanya Street, Surulere

Ibadan
No. 14, Kudeti Avenue, Onireke, Ibadan, Oyo

Abuja
Plot 1548, Ademola Adetokunbo Street, Beside NEMA; Adjacent Transcorp Hilton, Maitama, Abuja

Port Harcourt
44, Birabi Street, GRA Phase II, Port Harcourt, Rivers State

Kano
Plot 9, Abdullai Bayero Road, Off Audu Bako Way, GRA, Kano

Kaduna
88A, Isa Kaita Road, Malali, Kaduna

Jos
6, Joseph Gomwalk Road, Jos

Enugu
Plot 1 Ebeano Estate, Beside Zenith Bank, Ogui Road, Enugu


Maiduguri Plot 11-16, Kano Road, Commercial Strip, Maiduguri
 

Here is an opportunity to get your decoder system upgraded without any extra charge. If you have more questions related to this and more, feel free to contact My Digi-Tech Media Blog or drop your comments below this post. However, do not forget to share with friends and family, it might be useful to them.

Remember, this offer lasts till November 30th, 2014, after which payment may be made to secure another new decoder.

18 comments:

  1. I have a old dsd990 with the old smartcard like for 2yrs now when they are doing smart card swapping then in Ekiti they told me that is finish so I was unenable to change it then that is why I can use it.pls can it be change

    ReplyDelete
    Replies
    1. Dear subscriber, if you have been using it with that old smartcard since then, then you could still change it now. All you need to do is to subscribe on it before taking it for the swop. However, if that old smartcard does not exist on MultiChoice Subscriber database anymore as a result of inability to change it then, it may no longer be swopped. You may send the smartcard number across to us via this platform, first thing tomorrow morning, we shall reply you to inform you on its eligibity for the free swop. Thank you!

      Delete
  2. If I want to send a person on my behalf to change my old decorder, do I need to give the individual a letter of authorisation.

    ReplyDelete
    Replies
    1. The third party going for the swop on your behalf may have to carry along with him a letter of authorization, although it is not compulsory to do so. All he needs is to know the name on the account and that the decoder has been in use since at least August till date. Thank you!

      Delete
  3. I have a PVR and the old HD decoder (the single view HD decoder) on the same account as HD PVR. Will both decoders be eligible for the swop? And what so I get as a replacement, as I am currently able to watch 3 different channels at once

    ReplyDelete
  4. My son jst told me abt dis swoping thing.pls my decoder is dsd 1131, do i qualify for the swop?

    ReplyDelete
    Replies
    1. Dear reader, your decoder DSD 1131 is still fully in use and so is not eligible for swop. Factually, it is considered a new decoder model. Thank you!

      Delete
  5. Hello, am I too late for a dstv decoder swop?

    ReplyDelete
    Replies
    1. Dear Joy, even before the November 30 deadline, there was an acute scarcity of new stocked decoders. So you still have the chance to give it a try, at least get your decoder and details registered from across the CSR counter so you could be contacted as soon as decoders arrived. Thank you!

      Delete
  6. Hello am in uyo, I own a dstv dual view dsd 820. Am I eligible for the swap? Can I still do it?

    ReplyDelete
    Replies
    1. Dear reader, I strongly doubt your decoder's eligibility on the swop. Your Dual view 820 is a very old model and I suppose you may have stopped using it even before you heard about the current swop. The condition for swop is that your decoder must be currently in use at least later than August 2014. Thank you!

      Delete
  7. i just took my old pvr decoder for swap and i was asked to come back for the new decoder. but there is no subscription on it. can i still make subscription on it when i get there to collect it?

    ReplyDelete
    Replies
    1. Dear Muyiwa, has your decoder been in use at least less than 3 months from date of entry? If yes, then you can renew subscription before collecting a new decoder. However if No, then the chances of having your PVR swopped is very little. The primary condition stipulates that the decoder has to be in use at least not less than 3 months from date of swop request. Anyways, you might be lucky. Give it a shot. Thank you!

      Delete
  8. I have a DSD1131 DSTV Decoder but it's been faulty since June when I returned from my vocation. Can I still do a swap on it?

    ReplyDelete
    Replies
    1. Dear reader, your DSD 1131 does not fall into the free swop program. However, when you take it to MultiChoice for repairs, you will be charged 7,500 NGN for its repairs. If it is confirmed irreparable, you will be advised to buy the new HD Zappa decoder at a subsidized price of 10,500 NGN. Thank you

      Delete
  9. Pls is swapping still on? I have a DSD 1110 decoder and the smart card is still active I guess so.

    ReplyDelete
  10. This comment has been removed by the author.

    ReplyDelete
  11. Please how much will it cost me in this year 2017 to swap my dsd 1131 in Nigeria?

    ReplyDelete

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